Kot Khawaja Saeed Teaching Hospital Lahore stands tall as the sole government hospital serving the northern region of Lahore, extending its crucial healthcare services to a population of over five million. Recognizing the significance of addressing citizen's concerns and striving for continual improvement, the hospital's Medical Superintendent, Dr. M. Ajaz, has spearheaded a groundbreaking initiative. With an unwavering commitment to transparency and accountability, the hospital has successfully established an innovative online complaint portal( healthcms.punjab.gov.pk) enabling honorable citizens to voice any challenges or difficulties they encounter during their treatment journey.
Through this user-friendly and accessible platform, the hospital has opened up a direct channel of communication, fostering a strong connection with the community it serves. Citizens can now lodge complaints effortlessly, ensuring that their grievances reach the appropriate authorities for prompt and efficient resolution. Moreover, alongside the digital portal, a dedicated contact number has been made available for those who prefer a more personal approach to report their concerns( 04236860565)